Is Your Amazon Order Defect Rate too High?? Let’s Lower it!!

axelligence order defect rate

As an Amazon seller, you MUST place a priority on monitoring your Health Dashboard. What are you looking for? It’s your Order Defect Rate (or ODR). This metric is probably the MOST important measurement to gauge your account’s health. How does it work? You’re expected to keep your ODR below 1% over a 60 day […]


amazon asin suspension axelligence protips

ASIN suspensions are a frustrating nightmare, and the experts at Axelligence are here to help you every step of the way.  Why do seller accounts get suspended? Many reasons but not limited to: Order Defect Rate, Negative Customer Experiences, or Authenticity and you can read about all types of account suspensions here. Have you ever […]

Amazon’s Shipping Confirmation Policies

delivery confirmation updates

What do you need to know about Amazon’s Shipping Confirmation Policies? As experienced sellers on Amazon, you know how important it is to regularly check your Account Health! As of May 3rd make sure to adjust your order processing systems and procedures to reflect the CHANGES in Amazon’s Shipping confirmation policies! When you head over […]